January 2011 Visit
	Reviewed By ratejan2011	Jan 09, 2011

There are way too many great restaurants on the North End to bother….seriously.

had a 6PM reservation...we were told 5 different times that it would be just 20 more minutes....we were finally seated at 7:15!!!! One hour and 15 minutes later and I had a confirmed appointment (OpenTable)? According the hostess, they had no one in charge; she gave me a business card and said I could call on Monday. When I told the hostess that I was going to complain to OpenTable and to Rest.com, she said that you would not be interested because “their restaurant brought in so much money for them”….such arrogance. Accordingly, we went around the corner to have a cocktail (at another restaurant’s bar). This is from where I would repeatedly go back to G’Vannis to check on the status and each time I was told 20 more minutes. The final indignation came when the hostess came to the bar to get us; telling us our table was now ready. My party of 4 left the bar only to find that the table was not really ready and that we were now outside in 24 degree weather. A nice evening out ruined!

This is not an isolated situation according to the “bouncer” that they have stationed at the front door…he says that they are always late. In fact, he said that he has told the owners that they shouldn’t even take reservations. I gather that this is so as I heard 4 other parties complain and asked for a manager. You know if they would have been more professional and considerate about this situation it wouldn’t have ruined the evening (my wife’s birthday celebration). Even a small token such as a free dessert for my wife or perhaps a cocktail would have at least shown that they were empathetic. Believe it or not I never received an apology.

The food was excellent.

Service was average.

Please be sure to check other, CURRENT reviews as you will see that this is an unfortunate new trend